Dispatch
The following terms and conditions apply:
Dispatch conditions
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We calculate the shipping costs within Germany as follows:
- 5,90 € (inclusive of legally applicable VAT)
- 9,90 € for the purchase of a gift voucher made of cherry wood (for packaging, gift ribbon and mailing)
- for pickup: Free shipping (The purchased item can be picked up by appointment in Dresden)
Deliveries to foreign countries:
We calculate the shipping costs abroad as follows:
- Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic: 15,90 € (incl. VAT)
- Austria: 8,90 € (incl. VAT)
- Switzerland: 25,90 € (incl. VAT)
- Italy: 19,90 € (incl. VAT)
- UK/Great Britain: 19,90 € (incl. VAT)
- Slovak Republic, Slovenia, Spain, Hungary, Great Britain, San Marino: 16,90 € (incl. VAT)
- Bulgaria, Estonia, Greece, Ireland, Portugal, Romania, Cyprus, Malta, Croatia, Latvia, Lithuania: 17,90 € (incl. VAT)
- Sweden, Finland: 21,90 € (incl. VAT)
- Albania, Bosnia-Herzegovina, Iceland, Northern Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine: 28,90 € (incl. VAT)
- Israel: 46,90 € (incl. VAT)
- USA, Canada, Japan, Qatar, Uruguay: 48,90 € (incl. VAT)
- Rest of the world: 69,00 € (incl. VAT)
Shipping costs value coupons
We send vouchers as cherry wood - gift voucher or as value voucher to print yourself (e-mail dispatch). For the cherry wood gift voucher postage and gift packing costs are 9,90 € (see above). There are no shipping costs for the PDF version to print out yourself.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.