Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We calculate the shipping costs within Germany as follows:
- 4,90 € (inclusive of legally applicable VAT)
- for pickup: Free shipping (The purchased item can be picked up by appointment in Dresden)
Deliveries to foreign countries:
We calculate the shipping costs abroad as follows:
- Belgien, Dänemark, Frankreich, Italien, Luxemburg, Niederlande, Polen, Tschechische Republik, Österreich: 12,90 € (inclusive of legally applicable VAT)
- Schweiz: 14,90 € (inclusive of legally applicable VAT)
- Schweden, Slowakische Republik, Slowenien, Spanien, Ungarn, Großbritannien, Bosnien: 15,90 € (inclusive of legally applicable VAT)
- Bulgarien, Estland, Finnland, Griechenland, Irland, Norwegen, Portugal, Rumänien, Zypern, Malta, Croatia, Latvia, Lithuania: 15,90 € (inclusive of legally applicable VAT)
- Israel, Neuseeland, Katar: 19,90 € (inclusive of legally applicable VAT)
- USA, Australien, Japan, Kanada: 19,90 € (inclusive of legally applicable VAT)
free shipping vouchers
Vouchers are sent exclusively by e-mail. Therefore, there are no shipping costs for vouchers
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
Bei Lieferungen im Inland (Deutschland) haben Sie folgende Zahlungsmöglichkeiten:
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via instalment purchase (via PayPal)
- Payment by invoice
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.IMPRINT.
